Leverage Feedback to Strengthen Program Impact

One important aspect of stakeholder retention (interns, volunteers, employees, donors etc.) is having the sense of being "heard", knowing their voice and ideas are valued. One way to accomplish this is by strategically navigating feedback.This helps to build trust and ultimately increase retention: Upon completion of this course, leaders will:

  1. Understand the Importance of Obtaining Feedback
  2. Understand Their Own Feelings Towards Feedback
  3. Effectively Request Feedback
  4. Neutrally Analyze Feedback
  5. Strategically Act Upon Feedback

Example Curriculum

  Introduction
Available in days
days after you enroll
  Feedback: What Is it? Why Do You Need it? How Do You Get it?
Available in days
days after you enroll
  Remain Emotionally Intelligent
Available in days
days after you enroll
  Navigating Negative Feedback
Available in days
days after you enroll
  Navigating Positive Feedback
Available in days
days after you enroll
  Giving Feedback
Available in days
days after you enroll
  New section
Available in days
days after you enroll

Testimonials


"I value the course, and the reminder to "Be cautious of criticism from someone you wouldn't go to for feedback" is going to stick with me." JL


"I liked the moments of introspection with the worksheets, especially taking the time to think through instinctive responses to feedback vs. more considered ones." PA


"I value the course, and the reminder to "Be cautious of criticism from someone you wouldn't go to for feedback" is going to stick with me."


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