Leverage Feedback to Strengthen Program Impact
One important aspect of stakeholder retention (interns, volunteers, employees, donors etc.) is having the sense of being "heard", knowing their voice and ideas are valued. One way to accomplish this is by strategically navigating feedback.This helps to build trust and ultimately increase retention: Upon completion of this course, leaders will:
- Understand the Importance of Obtaining Feedback
- Understand Their Own Feelings Towards Feedback
- Effectively Request Feedback
- Neutrally Analyze Feedback
- Strategically Act Upon Feedback
Example Curriculum
Testimonials
"I value the course, and the reminder to "Be cautious of criticism from someone you wouldn't go to for feedback" is going to stick with me." JL
"I liked the moments of introspection with the worksheets, especially taking the time to think through instinctive responses to feedback vs. more considered ones." PA
"I value the course, and the reminder to "Be cautious of criticism from someone you wouldn't go to for feedback" is going to stick with me."
